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Category: Customer Service
The Benefits of Being Customer-Centric: How Prioritizing Customer Needs Can Boost Your Bottom Line
As a business owner or manager, you’ve probably heard the term “customer-centric” thrown around often. But what does it mean to be customer-centric, and why is it important? In this article, we’ll explore the definition of customer-centricity, the benefits of a customer-centric approach, and how you can develop a customer-centric culture to boost your bottom… Read more